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Connexus : Issue 36
4 connexus www.abacus.org.au CONNEXUS WINTER 2011 52 46 62 Contents Abacus Level 1, 1 Margaret St, Sydney, NSW 2000 ABN: 98 137 780 897 Telephone: (02) 8299 9000 Facsimile: (02) 8299 9094 www.abacus.org.au connexus is published on behalf of Abacus by Mahlab Media, G9, 1-15 Barr St, Balmain, NSW 2041 Tel: (02) 9818 8896 www.mahlabmedia.com.au Editor Tracey Evans Sub Editor Steve Packer Designer Simon Wan Advertising Manager Mark Lewis Sales Director Nicole Dixon Publishing Manager Lisa Nash Publisher Bobbi Mahlab Abacus Media Adviser Pamela Eldridge Editorial Advisory Panel Pamela Eldridge Louise Petschler Mark Degotardi For editorial enquiries, contact firstname.lastname@example.org connexus, Issue 36 -- Autumn 2011 connexus is a magazine covering issues related to the mutual industry in Australia. The views in this magazine are not necessarily those of Abacus, its staff or members of its board. The products or services advertised in connexus are not necessarily endorsed by Abacus. A connexus advertising and editorial policy is available on request. TECHNOLOGY 46 Banking on the go Mobile banking has lots of positives but weigh up all the issues first. 50 Smartphone security As mobile banking gets smart, the focus is turning to security. PEOPLE 52 Facing up to bullies Bullying at work can be so pervasive, even the experts can have trouble spotting it. PRODUCTS 54 • Cuscal's Vigil Intelligent Fraud Protection • DataAction puts Phoenix Banking System to the test • Measuring organisational culture • Web-based tool for credit assessment from Veda Advantage • ClearView recognised as 'model insurer' by research firm COMMUNITY 58 Core values Getting back to what really counts -- social responsibility and cooperation. 59 Trust and a tractor The little bank that helps transform in a Cambodian community. 60 Welcome to CUFA's new board • CUFA's Leadership Challenges • CUFA's Sustainability Report released 62 New businesses bring hope The Village Entrepreneur Initiative is helping more than 500 people.