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Connexus : Issue 37
42 37 46 Contents Abacus Level 1, 1 Margaret St, Sydney, NSW 2000 ABN: 98 137 780 897 Telephone: (02) 8299 9000 Facsimile: (02) 8299 9094 www.abacus.org.au Connexus is published on behalf of Abacus by Mahlab Media, G9, 1-15 Barr St, Balmain, NSW 2041 Tel: (02) 9818 8896 www.mahlabmedia.com.au Editor Tracey Evans Sub Editor Steve Packer Designer Craig O'Neill Advertising Manager Mark Lewis Sales Director Nicole Dixon Publishing Manager Lisa Nash Publisher Bobbi Mahlab Abacus Media Adviser Pamela Eldridge Editorial Advisory Panel Pamela Eldridge Louise Petschler Mark Degotardi For editorial enquiries, contact email@example.com Connexus, Issue 37 -- Winter 2011 Connexus is a magazine covering issues related to the mutual industry in Australia. The views in this magazine are not necessarily those of Abacus, its staff or members of its board. The products or services advertised in Connexus are not necessarily endorsed by Abacus. A Connexus advertising and editorial policy is available on request. TECHNOLOGY 34 Action stations Two-factor authentication may no longer be enough to protect against malicious software. 37 New face of ATMs The next crop of ATMs will be more 'human-like' and have stronger security features. PEOPLE 40 Adverse action New far-reaching legal rights for workers mean employers need to check their policies. ENVIRONMENT 42 Acting natural Mutuals that go green encourage good environmental practice among members and other organisations. 44 Showcase • Improving customer strategy • Mutual sector paves the way with Visa payWave COMMUNITY 46 Doing the neighbourly thing in PNG Learning more about the PNG credit union movement at this year's Pacific Credit Union Technical Congress. 47 Beating the odds Making progress with regulation is a priority for credit unions in Micronesia. 48 Development education goes to Timor Leste The 2011 CUFA Development Education program is sure to be exciting and enlightening for all who register. 49 Building professionalism in Cambodia Technical support and training leads to greater transparency, trust and increased membership for Cambodia's credit unions. 50 Emerging leaders Introducing Danielle Phillips, assistant branch manager B&E Personal Banking. Connexus 4 www.abacus.org.au CONNEXUS WINTER 2011