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Connexus : Issue 40
then deal with the communication as appropriate. In responding, they will identify themselves as working at Hume and may offer to take the communication offline if appropriate.” Pulse Credit Union general manager Kel Warham says staff have full access to social media sites such as Facebook and there has never been a problem with personal use. “ We treat all staff like adults and that is how they behave,” he says. “ If someone was over using it, we would have a word with them. But generally there is no issue. “ We don’t seem to have the problems some other organisations might have, possibly because the average age of our staff is over 40.” QT Mutual Bank marketing manager Chris Moses says staff are trusted to do the right thing. There are no restrictions on the use of social networking websites during work time. He says the general rule is that using social media is OK as long as Staff must complete intensive training before they are given access. productivity isn’t negatively affected and QTMB’s behaviour standards are not breached. “Central to this policy is ensuring staff comments about the employer or other employees while using social media is in line with our corporate values and behav ioural standards. “QTMB plans to leverage off social media in several aspects of our business in the coming years and we therefore feel it’s important we have our staff familiar with its use and benefits in appropriate ways,” Moses says. Margaret Bozik is a freelance writer. www.abacus.org.au 43 www.abacus.org.au 43