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Connexus : Issue 42
www.abacus.org.au 3 NEWS 6 • Awards • Housing growth continues 7 From the CEO 9 • Events • Newcastle Permanent clocks up 110 years • 40 years for Illawarra CU 10 Concerns over Aussie ruling A recent ACCC decision deals a blow to banking competition. 13 Chipping away at fraud Better security and a crackdown on crime syndicates have reduced credit card fraud. FEATURES 14 In the wake of nature's fury Mutuals were quick to respond to customers a ected by extreme summer weather. 18 Learning from Banksia The regulatory spotlight is shining on the 'shadow banking' sector. 21 Bigger and better Cooperatives around the world are tapping into consumer demand for more ethical business behaviour. 22 Up close and personal We peeked over the fence to see how three regional mutuals survive and prosper. CONTENTS CoverStory Balancing act The Abacus Balance Banking campaign is o to a strong start, backed by new public opinion. 26 21 14