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Connexus : Issue 42
Why the mutuals sector? I started at The Greater as an admin assistant. I’d actually started a communications degree at university, straight out of school, with a view to going into communications/law. But I didn't really like the degree so I switched to teaching. I fnished my teaching degree while I was working here casually and I was really enjoying what I was doing. Maybe teaching will happen another day. What is your current role? At the moment we are doing a lot of internal communications development. The primary way we communicate at The Greater is through our intranet, so I do a lot on the development side. Part of my role is also strategic development so I work with my executive manager to develop strategic initiatives that build the customer experience, mainly for our branch network. What is the most enjoyable part of the job? I like dealing with people. I think part of why I enjoyed teaching was sharing knowledge and building other people's capabilities. I get to do a bit of that in my role here. I'm also involved in a lot of charitable work. We have a charitable foundation and I work mostly with one of the foundation partners, the Cerebral Palsy Alliance. I work with their facilitators to coordinate a mentoring program each year. What's most important to you about winning the Bridges Emerging Leader Award? A big part of that award is demonstrating a commitment to the industry, and a big part of being a mutual is being committed to the local community. So it’s really about giving back and that's what I love about working for an organisation that not only offers us opportunities to develop ourselves, and be involved in the fnancial industry, but also get involved in community-based events as well. What are the challenges? The toughest parts of any job are the ones you don't like. For me, that’s the more mundane administrative sort of stuff. I like being around people and doing things so I'm lucky to work in an open offce where we're always bouncing ideas off each other. If I have anideaIliketoactonit immediately. I think stepping back and taking longer to get there is an area I could improve upon. What is leadership to you? I really think it's about the relationships that you develop and the integrity you show when developing those relationships. It’s really important to believe in others and that's a part of leadership -- to give them the tools and share your knowledge and experience, to make them achieve. What does the future hold? I love working in the role that I'm in now and I'd love to continue along those lines. I also really enjoy helping other people with leadership and personal development. Outside of work, I really enjoy Crossft and I think ftness training helps me perform at a professional level and believe in myself, physically and mentally. I'd like to push that in the professional arena as well. Passionate about helping others I like dealing with people. I think part of why I enjoyed teaching was sharing knowledge and building other people's capabilities. Wh Emma Avery P itio Internal Communications Specialist Greater Building Society Winner - 2012 Bridges Emerging Leader Mutual Industry Award BIO 50 Connexus EMERGING LEADERS