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Connexus : Issue 43
NEWS 6 News and events 7 From the CEO 9 Mutuals 2013 Convention 10 Naming rights Your peak industry body has changed its name to the Customer Owned Banking Association. 12 Issues voiced in long election lead-up The early announcement of a poll has been a bonus for lobbying. 15 Basel III update Regulators are continuing to work with the customer- owned banking sector on the details of the new capital framework. 17 Reporting reforms New privacy obligations will be a major focus in the coming year. 20 Exposing 'shadow banks' Helping customers distinguish between regulated banking institutions and others. INSURANCE SPECIAL FEATURE 32 Check and double-check Mortgage fraud investigators share their experiences. 34 Act fast Life insurance is becoming a hot product, creating business opportunities. CONTENTS CoverStory People power Taking the call for banking reform to the streets. 22 12 32 www.customerownedbanking.asn.au 3