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Connexus : Issue 43
Why the customer-owned banking sector? I deferred uni and took a job as a member ser vice offcer at Heritage Isle straight from college, nine years ago. I eventually went back and did my business degree, and was invited back to Heritage Isle. It's given me a lot of career opportunity. I'm involved closely in all aspects of the organisation. For me it's one of those industries that makes sense. You don’t have any confictive interests in ter ms of shareholders and the majority of your interest is to help out your members. What is your role? On the compliance side, if there are any changes to regulations or laws, or to any codes that relate to mutual banking, I analyse those changes and update the way we do things here. In the business analyst side of things, if there is any ad hoc analysis that needs to be done, in ter ms of doing something better, or incorporating a new product into the business, I analyse the fnancial side of the impact of those changes and new products. What do you like about your job? I like solving problems, being able to apply theory to practice. I also like to help others around me to become better at their job. I've got the opportunity here to do that, to improve the way that we do things. Emerging Leader Scholarship I won a tertiary education scholarship for the award. I haven't started studying at the moment but I will in semester two. The scholarship will fnancially support any further tertiary education I'd like to do that relates to the industry. Further to that, this year I've joined the Emerging Leader committee for the next convention. Challenges in the industry The frst and foremost challenge, based on what I see a lot, is government regulation in terms of the requirements for organisations from APRA and ASIC. They are becoming more rigid and more demanding, in trying to make sure that Australia gets through the fnancial crisis, and in trying to grow the economy. This impacts on mutual banking, because it requires us to adhere to more regulation and stricter guidelines. What does leadership mean to you? There is a subtle difference between being a manager and being a leader. A leader means making sure that you are a strong fgure who is respected, and doing the right things by the organisation and by the people. You've got to be able to show people the right way but also let people make mistakes, letting people learn from their mistakes and becoming better that way. What does the future hold? In the short term I'm basically looking to learn more about the organisation, and as much as I can about the fnancial and banking industry. Long-ter m, I would like to go back to study at some time and study something different. I love studying. I guess in my life I will always be looking to learn, whether that will be through study or something else. Passionate about helping others I like dealing with people. I think part of why I enjoyed teaching was sharing knowledge and building other people's capabilities. Wh Alex Gaetani P itio Compliance and business analyst Heritage Isle Credit Union 2012 CGU Emerging Leader Scholarship recipient BIO 50 Connexus EMERGING LEADERS